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Reading your reports

How to read your water quality report (CCR)

Updated · Written from EPA, NSF, CDC and maker documents, each linked at the end · How we decide what to say

Short answer

Your utility must send a Consumer Confidence Report (CCR) by July 1 each year. Read the table of detected contaminants against the legal limit (MCL), check the violations section, and remember it reports the utility's water, not the water at your tap.

What the report is

EPA requires every community water system to deliver a Consumer Confidence Report, also called an annual drinking water quality report, to its customers by July 1 each year. If you did not get yours, call your water supplier or use EPA’s CCR search tool linked from EPA’s CCR page. State reports can add state-specific information, but they must include the federal basics.

What is in it

According to EPA, a CCR includes:

  • the lake, river, aquifer or other source of your water;
  • a short summary of the risk of contamination of that source;
  • the regulated contaminants found in your water;
  • potential health effects of any contaminant detected in violation of a health standard;
  • the system’s actions to restore safe drinking water;
  • an educational statement for vulnerable populations about Cryptosporidium;
  • information on nitrate, arsenic or lead where those may be a concern;
  • phone numbers for more information, including EPA’s Safe Drinking Water Hotline, 1-800-426-4791.

Reading the table of detected contaminants

Look at five columns, in this order:

  1. Contaminant, for example arsenic, nitrate, haloacetic acids or lead.
  2. MCL, the maximum contaminant level: the legal limit allowed in drinking water.
  3. MCLG, the maximum contaminant level goal: a non-enforceable health goal. EPA sets it at zero for lead because lead can be harmful at low exposure levels.
  4. Level detected, usually a highest value or a range, and sometimes an annual average. The unit matters: ppm is parts per million, ppb is parts per billion and ppt is parts per trillion.
  5. Violation: Yes or No, with a note on the typical source.

If the level detected is below the MCL and the violation column says “No”, the utility met that standard for the reporting year. If a violation is shown, the report must explain the possible health effects and what the utility is doing about it (what an MCL violation means).

What a CCR does not tell you

  • Your tap. A CCR describes water leaving the utility and in its distribution system. Lead usually comes from service lines and plumbing in older homes, so the CCR’s lead line (a 90th-percentile figure from sampled homes) is not your result. See lead in tap water.
  • Every contaminant. CCRs focus on regulated contaminants. Per EPA, community water systems must also report UCMR 5 results in their CCR when a contaminant is found at or above its minimum reporting level, as average and range for the prior year’s monitoring, if timing allows (UCMR 5 explained). The full UCMR 5 results are in EPA’s data, which is what our pages summarize.
  • Today’s water. It covers the previous calendar year.

If something looks off

Call the number on the report. EPA’s Public Notification Rule requires systems to alert you if there is a problem with your drinking water, and those notices are separate from the annual CCR. For health concerns, talk to a clinician or your state health department.

Sources

Not medical or legal advice. This guide summarizes public documents so you can ask better questions of your utility, your health department or a certified lab. For health concerns, talk to a clinician; for compliance questions, to your state drinking water program. Pages on this site that name products may earn a commission, as disclosed on the affiliate disclosure page.